SHIPPING & DELIVERY

1. Order Processing Time

Order cut-off time is 6:00 PM (CST) Monday – Friday.

After you successfully place your order, we need 1-3 business days (Monday – Friday) to process, confirm your order, and prepare for shipping. You will receive a confirmation email when your order is ready to ship.

2. Shipping Time

Our typical shipping time is 7-15 business days after your order is shipped. This time may vary depending on your geographic location within the United States. Please note that holidays, weekends, or adverse weather conditions may delay delivery. We always strive to ship as quickly as possible, but in situations beyond our control, there may be delays.

3. Shipping Fees

We apply a flat shipping fee of $6.99 for all orders.

4. Delivery Areas

Currently, hallebatz.store only supports shipping within the United States. We do not offer international shipping at this time.

5. Shipping Partners

We partner with USPS – one of the leading shipping companies in the United States to ensure that your orders are delivered quickly and safely.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email or text message with a tracking number. You can use this number to track the status of your order via the USPS website or our order tracking page.

7. Delays

In the event of a delay due to reasons beyond our control such as bad weather conditions, shipping issues or force majeure events, we will try our best to support you. Please contact us via email [email protected] for assistance if your order is delayed.

8. Contact

If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer support team at:

E-mail: [email protected]

Address: 1017 N Main Ave, San Antonio, TX 78212, USA

Working hour: 8:00 AM – 6:00 PM (CST) | Monday – Friday